Supply chains are stable, employees are highly motivated
Currently, the COVID-19 pandemic has the whole world firmly in its grip. We, too, have had to change our daily lives to protect our employees and their families and to continue to operate a regular business. Our goal is to supply our customers reliably and offer them the usual good service.
Since all work processes for our sales and order processing as well as for materials management and production planning are digitally organized, the provision of extended digital accessibility is easily guaranteed.
Our production plants in Germany and Austria operate without interruption and at full capacity, or at least in line with demand. Our supply of primary and basic materials as well as all supply chains are currently secure and stable. Our plants in countries with more stringent security measures have adapted accordingly.
Internally, we have implemented the RKI's guidelines on prevention and distance between employees, as well as the separation into separate teams. In addition, each team has parts of its employees in the home office in order to be able to work in a rolling system.
Our teams are equipped in such a way that we can work in the home office as well as at all locations in the usual way and are accessible and meaningful for you. In addition to the possibility to reach all our employees by e-mail, the analogous availability is ensured as usual. Whether you send your documents by mail or fax or call us, we will answer you quickly and competently.
Should you wish to make an appointment for a meeting, or should you already have one planned, which we cannot carry out personally due to the current regulations, we offer you the possibility of telephone or video conferences.
Urgent construction site appointments can still be made by arrangement and in compliance with the recommended safety regulations.
Please understand that, despite careful planning, delays may occur in individual cases in cross-border deliveries, as the duration of waiting times at national borders cannot always be estimated exactly.
As a reliable supplier and competent business partner we will do our part to master this challenge together with you in the best possible way.
We look forward to continuing our good cooperation with you. Above all, stay healthy!
With kind regards
ArcelorMittal Construction Germany GmbH